Website Policy

We appreciate your interest in our custom shin pads. Before placing an order, please carefully read and understand the following terms and conditions (the "Terms of Service"). By using our online store and purchasing our products, you agree to be bound by these terms.

Welcome to Custom Shin’s website. By accessing and using this website (the "Website") and the products and services available through it (collectively, the "Services"), you agree to be bound by the following terms and conditions (the "Terms of Service"). Please read these terms carefully before using our Services. We reserve the right to update or modify these Terms of Service at any time without prior notice. It is your responsibility to review these terms periodically for any changes. Your continued use of the Services following the posting of any updates or modifications constitutes your acceptance of the revised Terms of Service.

 

1. Customization and Image Ownership:

a. Image Ownership: When you upload images for customization purposes, you confirm that you own the rights to use and reproduce those images. You agree that you will not upload any images that infringe upon the intellectual property rights of others.

 

2. Communication and Email Access:

a. Email Communication: It is essential that you provide an accurate and accessible email address during checkout. We may contact you regarding your designs, order updates, or any other relevant information related to your purchase.

 

3. No Refund Policy:

a. Customization Aspect: Due to the custom nature of our products, we do not offer refunds or exchanges unless there is a manufacturing defect or error on our part. We are unable to accept returns for personalized items as they are specifically created according to your design preferences.

 

4. Shipping Times and Design Process:

a. Estimated Shipping Times: Our shipping times include the estimated design time of the shin pads. Please note that these times are approximate and may vary depending on the complexity of your design and order volume. We will do our best to meet the estimated shipping times provided.

 

5. Data Retention:

a. Data Storage: We retain customer data, including personal information, for a period of 24 months. This allows us to maintain records of your order history and provide better customer support.

 

6. Social Media Promotion:

a. Posting Order Contents: By agreeing to these Terms of Service, you grant us permission to post images and content related to your order, including your customized shin pads, on our social media platforms for promotional purposes. If you do not wish to have your order featured, please contact us in advance.

 

7. Governing Law and Disputes:

a. These Terms of Service are governed by and construed in accordance with the laws of [Jurisdiction]. Any disputes arising out of or relating to these terms shall be subject to the exclusive jurisdiction of the courts of [Jurisdiction].

 

We value your satisfaction and strive to provide high-quality customized shin pads. If you have any questions or concerns about our Terms of Service, please contact us using the information provided on our website.

By proceeding with the purchase and agreeing to these Terms of Service, you acknowledge that you have read, understood, and accepted the terms outlined above.

 

Last updated: 9/7/2023